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See every gap. With a number against it.
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Zoho does more than most teams use, and it customizes further than most teams try. That is why more than one route reaches the same outcome.
Your revenue problem might be a CRM rebuild, an automation after the sale, a report your team will open, or a Creator app for the thing that does not exist yet. Each costs differently.
Zia agents and MCP added another route. Consulting is choosing between them.
We anchor to the numbers you are measured on and sequence by return, so the first wins land in weeks and fund the rest.
Licences nobody signs into, records entered twice, steps a person still babysits.
Quote to cash, and the handoffs that wait for someone to notice them.
A pipeline your team trusts, and follow up that fires without being chased.
Zia, AI agents and automation carrying work your headcount absorbs today.
Lowest hanging first, each one funds the next
Four phases, and the first one is agreeing what this has to move. Each ships something you can hold, so you always know what you have bought before the next phase starts.
Eight ways to bring a consultant in, from a single read on what you run to a certified advisor on call by the month. Each one ends in something you can act on without us.
A read on what you run today, what it costs you, and where it strains. You get the findings whether or not you do anything else with us.
Zoho One against per application pricing at your user count, and what your current edition gates. This is usually where the first money comes back.
Pipeline, process and data model reviewed against how your team actually sells, including the subform and lookup decisions that get expensive to reverse.
Around fifty applications ship with Zoho One and most teams use a handful. We work out which ones earn a seat and the order to bring them in.
The steps someone still babysits every week, redrawn as something Zoho carries through workflow, blueprint or a custom function.
Why two reports on the same number disagree, and what it takes for your team to stop checking one against the other.
Where Zia, agents and MCP pay off in your setup, and what has to be true about your data and permissions before any of it works.
A certified consultant on call by the month, for teams who have an admin and need an architect a few days a quarter.

When the sequence says build, the same certified team delivers it. Implementation, custom development, integration and ongoing support all run from one practice.
See Zoho ServicesThree people usually start the conversation, and they arrive with different questions. One wants to know what to build next, one wants to know what it should cost, and one wants to know whether what they inherited will hold up. The answer looks different for each of them.
You are deciding what Zoho should carry next, and the answer changes depending on who you ask. You want the options priced, the risks named, and a sequence you can take to a board.
The Zoho renewal is in front of you and the line item has grown again. You want to know which licences earn their place, whether the edition you are on is the right one, and what the number should actually be before you sign for another year.
You did not choose Zoho and now you answer for it. You need an independent read on what is there, what is fragile, and what it will take to make it defensible, with the access controls, audit trail and integration map your own policies already assume exist.
The same Zoho estate reads differently depending on the sector it serves. A field service operation and a professional services firm mean different things by a healthy pipeline, and the licence mix that fits one wastes money in the other. We assess against how your sector actually runs.
See every sector we work in, the compliance pressures inside each one, and the Zoho applications that tend to carry the most weight.
View All IndustriesConsulting earns its cost in your operating numbers or it does not earn it at all. Before we recommend anything, we find which numbers your business is run on and where in your operating cycle they are made. That differs by sector, so the sequence that pays in a distribution business is not the one that pays in professional services.

Field service moves on first time fix rate. Professional services moves on realisation. A distributor moves on inventory turns. We map yours, then sequence the work against it.
Most of what your business runs on sits outside Zoho as well as inside it. The applications we work across, and everything we wire them to, are on the services page.
See what Zoho talks toEvery engagement below ends in something written down that is yours to keep, whether you carry on with us or not. Tell us what you run and we will put a number against the one that fits.
| Engagement | What It Covers | Duration | Investment |
|---|---|---|---|
| Licence and Edition Review | Your licence mix against the seats you actually use, and what your edition gates. | 3 to 5 days | On request |
| Zoho Health Check | One application end to end. Configuration, data quality, module fit and the obvious gaps. | 1 to 2 weeks | Starts at $500 |
| Full Estate Assessment | The whole suite. Data model, automation, reporting, API headroom and a costed sequence. | 3 to 4 weeks | On request |
| Retained Advisor | A certified consultant on call. Reviews, second opinions and release checks. | Monthly | On request |
Work beyond an assessment runs at $25 to $35 per hour. If the sequence we hand you says build, the implementation figures are on the Zoho services page.
Consulting gets bought on proposals and judged on deliverables. Four full reports from our consulting practice are downloadable, so you can read the standard and the format before you commit to anything.
Read a real one first
Tell us which applications you run and where the setup is straining. We will tell you which engagement fits, and what it will cost, before you commit to anything.
Anyone can call themselves a Zoho consultant. Three people usually work on an assessment, and these are the qualifications they actually hold. Thirty two of our practitioners carry current certifications.

Owns the engagement and signs the recommendation. Decides which arc you take and defends the reasoning to your board.

Maps how the work actually runs today against how it is configured, and turns the gap into requirements you can price.

Draws the line between a configuration change and Deluge, and checks the edition, data model and API headroom will carry it.






Business analysis is the discipline of working out what a business needs before anyone builds it. It is why an assessment starts with your numbers rather than with Zoho’s feature list.
Ask who would run yoursThe prices above are starting points, and your estate is not the one they were priced against. Six things move the number in practice. We work through them with you before quoting, so the figure you get is the figure you pay.
| Factor | What We Look At |
|---|---|
| Applications in Scope | One module, a few connected ones, or the full suite. Each application adds its own configuration, users and reporting to read. |
| Users and Permission Depth | Seat count, roles, profiles and how granular the sharing rules have become. Deep permission trees take longer to map than wide ones. |
| Data Quality | How much reconciling has to happen before a number can be trusted. Duplicate records and half filled fields slow an assessment more than volume does. |
| How Much Needs Deluge | Where configuration ends and custom functions begin. Existing Deluge has to be read and understood before anything is recommended around it. |
| Integrations in Place | Every external system connected to Zoho is another surface to check for sync direction, field mapping and credit use. |
| Reporting Complexity | How many sources a dashboard blends, and how far apart the answers currently are. |
None of these change after we quote. If the estate turns out larger than it looked, that difference is ours to absorb.
Get a number for yoursZoho rollouts, integrations and custom builds we have delivered, from a single CRM tenant through to full suite operations running across multiple entities.




We are here to answer your questions 24/7
Get all your questions answered.
The questions that come up before an assessment is commissioned, answered with the same numbers published further up this page.
A health check on one application starts at $500. A licence and edition review runs three to five days. Work beyond an assessment is $25 to $35 an hour. We quote a fixed number before anything starts, and that number does not move afterwards.
One application read end to end: how it is configured against how your team uses it, licence and edition fit, data quality, and the gaps that are costing you. You get a findings note with the fixes ranked by what they return.
No. The plan, the costs and the reasoning are yours to keep, and they are written so your own team or another vendor can act on them. We include the questions worth asking anyone who quotes on the work.
Yes, and it is usually where the first money comes back. Zoho One, CRM Plus and per application pricing invert at different user counts, and most estates are on the bundle that was right when they bought it rather than the one that fits now.
Yes. Thirty two of our practitioners hold current certifications, and the people on your engagement also hold business analysis qualifications including CBAP, IIBA and PMI-PBA. We name who is doing the work before it starts.
Read access to the applications in scope, and an hour each with the people who use them daily. We work in a sandbox where one exists. Nothing is changed during an assessment without your sign off.
A licence and edition review comes back inside a week. A single application health check runs one to two weeks. A full estate assessment is three to four weeks, and you get findings as they land rather than everything at the end.
Then we tell you that, and you have paid for the certainty. It is rare, though the more common outcome is a short list of cheap fixes rather than the rebuild people expect to be sold.