IOT SPA Mobile App involved the development of Mobile Applications that could operate on Android and iOS platforms. The purpose of the application is to serve as an intermediary that allows its end users' to connect their IoT Enabled Spa's to Thingworx IoT cloud, and gain complete access to the Spa features through a series of controls on the application.
A major challenge lied in developing a middleware (Java Layer) that is capable enough of accumulating the data inputs from 3 different sources such as Thingworx, Salesforce and Mobile Applications,and is equally able to process them into an intended output format. The developed Java layer was intended to optimally handle the data processing part with Thingworx, Salesforce and Mobile Applications, thus allowing the users' to seamlessly control their Spa's through the application.
Here are some of the results achieved upon launching the app.
A 42% increase in the sales of the Spa was captured post the Application development.
Since, the Spas' are now controllable through Mobile App, a 29% drop in spa service requests has been observed.
An automated control over the Spas' yielded a 58% increase in Positive Customer Feedback(s).
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