Zoho CRM

Integrate Zoho CRM with ChatGPT (OpenAI), Architecture & 5 Use Cases

A systems driven deep dive for business and technical leaders building AI into Zoho. The Integration Everyone Thinks Is Simple, Until They Try It If you’ve tried integrating ChatGPT with Zoho CRM, you already know this story. You start with optimism. Surely this is straightforward. A quick POST call. Maybe a webhook. A bit of […]

Read More

Building an AI Agent Mesh for Zoho Apps with n8n

The Shift from Features to AI Agents For the last twenty years, CRM wars were fought on the same terrain: Who had the most features. Who could scale to the biggest sales orgs. Who integrated with the most third-party tools.   That era is over. CRMs sit on a messy goldmine of conversations, tickets, transcripts, […]

Read More

WhatsApp & Zoho CRM Integration – Why the One Number Model Breaks

Zoho’s native WhatsApp integration is a good start. But for any team operating at real scale that includes, multiple brands, multiple agents, regional teams, or even tiered customer support, it’s not even close. The current system limits you to one WhatsApp Business number. No dynamic routing. No message context separation by team or use case. […]

Read More