Zero Code Marketplace Platform Modernized for Antique Dealers’ Workflow Automation

Executive Summary

Client is a leading digital commerce company dedicated to helping antique and art dealers succeed online. Their marketplace platform already had strong adoption, but scaling it further required faster onboarding, more robust cataloging, and smoother dealer management.

To accelerate these goals, they partnered with Clixlogix. Rather than building from scratch, Clixlogix embedded a dedicated team, two developers, a project manager, and a technical lead, who worked in close collaboration with the client’s Ireland based team and VP of Product sitting on the East Coast, US.

The engagement focused on enhancing existing functionality, enabling 2,000+ dealers to onboard within weeks, and supporting 450,000+ unique listings. These improvements streamlined cataloging, billing, and customer management, reducing onboarding time by 90%. The solution not only boosted dealer efficiency but also gained industry press recognition.

They later endorsed the collaboration on Clutch, citing Clixlogix’s seamless integration with their distributed teams and ability to deliver tangible impact at scale.

About the Client

Our client works with vendors of antiques and collectable artefacts across 8 countries and 10+ global marketplaces, covering everything from baseball cards to high end furniture and historic work. The client’s eCommerce Manager was created with the goal of solving the challenge of multiple marketplace platforms with a single upload system that keeps all sales up to date. They also launched a cloud based inventory and business management platform to help sellers document and manage their unique inventory from acquisition to sale through synchronized mobile and desktop applications. Sellers use the platform to photograph and document items in real time and manage their inventory 24/7 via email, text, or social media.

Business Challenge

The client’s digital marketplace was well populated, but a lot of the work related to catalog management was being manually done by the dealers. Most sellers on the platform had multiple single quantity items. As a result, they had to manually list each item, field by field, on multiple marketplaces and then track their inventory and marketplace listings manually as well.

The platform needed to:

Eliminate manual duplication in cataloging and sales processes.
Integrate product photography cleanup and enhancement without requiring external designers
Provide rapid onboarding for dealers with minimal technical knowledge.
Operate on a scalable architecture that minimizes custom coding to allow fast iteration and lower maintenance costs.

Solution

We assembled a dedicated team of developers, a project manager, and a technical lead, who worked in close collaboration with the client’s Ireland based team and the Vice President of Products, located in the US.

We enhanced the functionality of the client’s marketplace platform, expanding it to 2,000+ dealers and 450,000+ unique listings within weeks. We also streamlined cataloging, billing and customer management, reducing onboarding time by 90%. The solution not only boosted dealer efficiency but also gained industry press recognition.

Impressed with the transformation of their platform, the client endorsed Clixlogix on Clutch, lauding our seamless integration with their distributed teams and ability to deliver tangible impact at scale.

Key Features

Secure logins and easy inventory editing, all crafted within Zoho Creator.

Real time catalog visibility handled by Zoho Inventory, so no item slips through the cracks.

Zoho CRM made onboarding and permissions effortless, keeping dealer accounts tidy.

Automated invoices and renewals through Zoho Books and Zoho Subscriptions, saving hours every week.

Zoho Flow linked all its modules moving data like clockwork.

A third party API instantly tidied up product photos for a professional look.

Dealers can tap into MidJourney AI to create stylish marketing shots and conceptual imagery.

The portal runs on desktops and mobile devices. Dealers can update listings at the fair, in the warehouse, and even right from client meetings

Architecture Overview

Results

The platform documented over 220,000 antiques and vintage items in the first two months post launch.

More than 2,000 dealer accounts were onboarded at lightning speed, and onboarding time shrank from weeks to less than 24 hours.

Dealers reported saving the cost of two full time hires, thanks to automated workflows.

Press coverage in The Art Newspaper and Antiques Trade Gazette spotlighted the portal as a digital game changer for the industry.

Maintenance costs and upgrade headaches dropped, thanks to minimal custom code and Zoho’s flexible framework.

AI powered image enhancements slashed catalog preparation time.

Mobile first access allowed dealers to run their business from anywhere, making inventory management truly effortless.

Technology Stack

Zoho CRM Portal (dealer login, role based access, onboarding)
Inventory and Catalog Management
Zoho Inventory (stock tracking, sync across channels)
Zoho Subscriptions (dealer billing & renewals)
Zoho Books (invoicing & accounting)

Testimonial

Client Review

“Working with Clixlogix has been an excellent experience. I'm impressed with their ability to work with our internal teams to address functionality requests. They delivered a complex, custom solution, showing creativity, strong technical skills, and a true partnership mindset. Their ability to solve challenges with real solutions makes them highly reliable. Definitely recommended.”

COO

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Zero Code Marketplace Platform Modernized for Antique Dealers’ Workflow Automation

Executive Summary

About the Client

Business Challenge

Solution

Key Features

Architecture Overview

Results

Technology Stack

Client Review

Have a question, or need help of our team with your project?

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Modernized Marketplace using Zero Code Builder - Case Study

Zero Code Marketplace Platform Modernized for Antique Dealers’ Workflow Automation

Executive Summary

About the Client

Business Challenge

Solution

Key Features

01. Dealer Portal and Inventory Workflows

02. Inventory Synchronization and Stock Control

03. Customer Management

04. Billing and Subscription Management

05. Process Automation

06. Automated Background Removal

07. GenAI Visuals

08. Cross Platform Access

Architecture Overview

Results

Technology Stack

Client Review

Have a question, or need help of our team with your project?

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